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Cookie Policy

General

The Cookie Policy governs the use of cookies and similar technologies as part of your use of our Website (the “Website”) and the associated services (hereinafter collectively referred to as the “Services”). This processing is carried out by Hippolima as the data controller, with its registered office at  Luikersteenweg 50 - 3920 Lommel (“we”, “us”), registered with the KBO under number BE0666.892.420 in accordance with the applicable legislation on the protection of personal data. 

Cookies are small text files stored on a device’s hard drive that contain certain information, which may sometimes include personal data. When you use our Website and/or Services, we also collect and process personal information other than that obtained via cookies and similar technologies. If you would like to find out more, please read our Privacy Policy.

Cookies usually have an expiry date and are automatically deleted when you close your browser. However, there are also cookies that remain on your computer for a longer period, sometimes even until you delete them manually. 

By continuing to use our Website and/or Services, or by clicking ‘Accept Cookies’ after you have been informed of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and that you agree to it without reservation. You can change your cookie preferences at any time. To do so, click on “Cookie settings” at the bottom of the page. 

We reserve the right to amend, supplement or replace this Cookie Policy from time to time. Such amendments, additions or replacements will be brought to your attention via our Website and/or Services. If you do not agree with these changes, additions or replacements, please send an email to info@hippolima.be. If we have not received notification of this within three (3) working days of the changes, additions or replacements being communicated to you via our Website or Services, you will be deemed to have accepted all changes, additions or replacements.
This cookie policy was last updated on 14/09/2026.

 

Which cookies & and why

We use different types of cookies:

  • Essential cookies: these are strictly necessary for technical reasons to enable you to visit the Website. Due to their technical necessity, only an information requirement applies to these cookies.
  • Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies whilst browsing the Website, but they are only set once a choice has been made regarding the use of these cookies. If you refuse these cookies, the Website may not be accessible.
  • Analytical cookies: these cookies allow us to collect analytical data about our Services or Website. They help us identify what is working well and what we still need to improve. These are only set once a choice has been made regarding the setting of cookies.
  • Marketing cookies: these are used to track you as you visit different websites. The purpose of these cookies is to display adverts that are personalised and relevant to the individual user.

When you visit and/or use our Website, we set cookies or use similar technologies that enable us to collect and process personal data about you. Such cookies and similar technologies include, amongst others:

CRAFT_CSRF_TOKEN
Type: Essential cookie
Purpose: Used by the Content Management System to prevent cyber attacks. This cookie is essential for the security of the website and the visitor.
Expiry date: Expires after one session

CraftSessionId
Type: Essential cookie
Purpose: Used by the CMS to generate a unique ID for the visitor.
Expiry date: Expires after one session

__cookie_consent
Type: Functional cookie
Purpose: Indicates whether the cookie consent banner should be displayed or whether consent has
already been given Expiry date: Expires after one year

_ga
Type: Analytical cookie
Purpose: Creates a unique ID to track statistical data on website visits in Google Analytics.
Expiry date: Expires after 2 years

_ga_#
Type: Analytical cookie
Purpose: Used to track statistical data on website visits in Google Analytics
Expiry date: Expires after 2 years

_ga_#
Type: Marketing cookie
Purpose: Used by Google AdWords to retarget visitors who are likely to convert into customers, based on the visitor’s online behaviour across various websites.
Expiry date: Expires at the end of each session

 

Adjusting cookie settings via your browser

You can prevent cookies from being set or delete cookies that have already been set by adjusting your browser settings. Guidance on adjusting these settings can be found on the website of the browser you are using. Please note that disabling cookies when visiting the Website may result in some or all of the Website’s features not working properly.

 

Who we share data with

We do not send the (personal) data we collect through the use of cookies and similar technologies to third parties in an identifiable form unless this is required to provide the Services, and without your express consent.

We may use external data processors to provide you with the Website and/or Services. We ensure that third-party processors may only process your personal data on our behalf and in accordance with our written instructions. We guarantee that all third-party processors are selected with due care so that we can be confident in the security and integrity of your personal data.

We may transfer anonymised and/or aggregated data to other organisations, which may use this data to improve products and services and to organise the marketing, presentation and sale of tailored products and services.

 

Where we process data

We and our external processors will only process your identifiable personal data within the EEA.

We may transfer your anonymised and/or aggregated data to organisations outside the EEA. Should such a transfer take place, we will ensure that appropriate safeguards are in place to guarantee the security and integrity of your personal data, and that all rights relating to personal data which you might enjoy under applicable mandatory law are guaranteed.

If a transfer of your personal data and/or anonymised and/or aggregated data takes place, the following legal protection mechanism will be implemented:

Google
Country outside the EEA: United States
Legal transfer mechanism: Standard contractual clauses

Meta
Country outside the EEA: United States
Legal transfer mechanism: Standard contractual clauses

Hotjar
Country outside the EEA: United States
Legal transfer mechanism: Standard contractual clauses

LinkedIn
Country outside the EEA: United States
Legal transfer mechanism: Standard contractual clauses

YouTube
Country outside the EEA: If the country is on the EEA’s green list (Andorra, Argentina, Canada, the Faroe Islands, Guernsey, Israel, Japan, New Zealand, Uruguay & , Switzerland)
Legal transfer mechanism: Adequacy decision

 

How we process data

We will do our utmost to process only the personal data necessary to achieve the purposes set out in this Cookie Policy. We will process your personal data in a lawful, fair and transparent manner. We will do our utmost to keep your personal data accurate and up to date.

Your personal data will only be processed for as long as is necessary to achieve the purposes set out in this Cookie Policy or until you withdraw your consent to its processing. Please note that withdrawing your consent may mean that you are no longer able to use the Website or Services, either in whole or in part. If you have registered on our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a court or administrative order prevents us from doing so.

We will take appropriate technical and organisational measures to keep your personal data secure against unauthorised access or theft and against accidental loss, manipulation or destruction. Access by our staff or the staff of our external data processors is only permitted on a need-to-know basis and is subject to strict confidentiality obligations. You understand, however, that ensuring safety and security are merely best-effort obligations, which can never be guaranteed.

 

Your rights

You have the right to request access to all personal data that we process about you. However, requests for access that are clearly made with the intention of causing nuisance or harm to us will not be processed.

You have the right to request that any personal data concerning you that is incorrect or inaccurate be rectified free of charge. If you have registered on our Website, you can correct much of this data yourself via your profile. If such a request is made, you must also include evidence with your request that the personal data for which correction is requested is incorrect.

You have the right to withdraw the consent you have given us for the processing of data, but this withdrawal will not affect the data we have already collected via cookies or similar technologies on the basis of your prior consent. If you no longer wish us to collect data via cookies or similar technologies, you may change your browser settings or delete cookies at any time.
If the intended processing constitutes direct marketing, you have the right to object to this processing free of charge and without having to provide a reason.

You have the right to request that personal data relating to you be erased if it is no longer necessary for the purposes set out in this Cookie Policy or if you withdraw your consent to its processing. However, please bear in mind that any request for erasure will be assessed by us in the light of any legal or regulatory obligations, or administrative or court orders, which may prevent us from erasing the personal data in question.

Instead of erasure, you may also request that we restrict the processing of your personal data if (a) you contest the accuracy of that data, (b) the processing is unlawful; or (c) the data are no longer necessary for the stated purposes, but you require them to defend yourself in legal proceedings.

Where your personal data is processed on the basis of consent or a contract, and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, where technically feasible, you have the right to have this data transmitted directly to another service provider. The technical feasibility of this shall be assessed solely by us.

If you wish to submit a request to exercise one or more of the rights mentioned above, please send an email to info@hippolima.be. This request must clearly state which right you wish to exercise and why. It must also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will notify you immediately upon receipt of such a request. If the request is found to be valid, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.

If you have a complaint about our processing of your personal data, you can always contact us via the email address info@hippolima.be. If you remain dissatisfied with our response, you are free to lodge a complaint with the relevant data protection authority. 

For further information, please visit the data protection authority’s website.